Mahindra & Mahindra Limited, the country's leading utility vehicle manufacturer, has expanded its nationwide sales and service network, which now spans across 70 per cent of the total districts in India. Accordingly, from now on Mahindra models can be serviced in the remotest of all areas, such as Kargil in the north, Port Blair in Andamans, Reckong Peo in Himachal Pradesh, Barmer and Jaisalmer in Rajasthan. Evidently, Mahindra & Mahindra is the only auto maker to have its sales and service outlets situated in Kargil and Port Blair. The company's Port Blair facility has 8 accidental bases and 15 mechanical bases. Mahindra and Mahindra also inaugurated a brand new service station equipped with 5 bays in Reckong Peo in February 2013.
As per reports, Mahindra and Mahindra has recently opened the doors of its new 3S dealerships in the arid Jaisalmer and Barmer districts of Rajasthan. The utility vehicle maker's cutting edge 3S facilities will handle sales, service and spare needs of its customers of both passenger and commercial vehicle range. In order to provide a comfortable and best-in-the-industry buying experience to its customers, the new Mahindra showrooms possess a display area of 3,000 sq. ft. and a classy lounge. A dedicated sales team handles the 3S services offered to the Mahindra customers. Further, the Mahindra 3S facilities at Jaisalmer and Barmer districts comprise 14 and 16 service bays, respectively. The company's new Jaisalmer dealership is situated on the Jodhpur – Barmer Bypass Road, and can serve the entire region within a radius of 120 km of the district. Further, the Mahindra dealership at Barmer is situated on National Highway No. 15 (NH-15) and will serve the entire region within a radius of 12d0 km radius of Barmer.
Commenting on the company's expansion operations of its sales and service network across the country, Arun Malhotra, Chief Sales and Customer Care Officer, Automotive Division, Mahindra & Mahindra Limited, was quoted as saying, “Being a customer centric company it has always been our endeavour to provide utmost convenience to our customers and offer them best in class sales and service facilities. Hence we have further expanded our network to even the remotest locations of India. The addition of these well-equipped dealerships with world class infrastructure and service facilities will ensure that we are able to provide last mile sales and service connectivity to our customers. Today we have increased our proximity to the consumers and have assured them of high quality service when they purchase a Mahindra vehicle.”
At present, Mahindra and Mahindra has a nationwide presence of 300 dealerships with 614 touch points spread across 240 cities, along with a total of 1,300 up-country stores in 900 rural and semi-urban areas.