I HAVE PURCHASED A SWIFT VDI IN NOV 2011 MY CAR HAS RUN

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I HAVE PURCHASED A SWIFT VDI IN NOV 2011 .MY CAR HAS RUN 37000 /KM APPROX.NOW I AM FACING A START STOP PROBLEM IN MY CAR WHILE RUNNING. THE CAR HAS A EXTENDED WARRANTY OF 4 YEARS . THE DEALER HAS REPLACED THE FEUL PUMP OF THE CAR SEVERAL TIMES . THIS IS NOT A SOLUTION , SINCE THE CAR ALWAYS STOPS IN A HIGHWAY WHENEVER WE GO FOR A LONG DESTINATIONS , EVERY TIME WE HAVE TO CALL A TAXI OR CALL THE TOLL FREE SERVICE . FOR THIS REASON ONCE I HAVE MISSED A IMPORTANT ASSIGNMENT . PLEASE ADVICE HOW TO GET THE CAR REPLACED FROM MARUTI, BECAUSE THIS IS A MANUFACTURING DEFECT IN THE CAR.
  • 1755 day(s) ago by ASHOK KUMAR JALAN
Under: Maruti Suzuki Wagon R 1.0 #Cars
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Kiran
Manufacturing defects can be noticed in the beginning itself, not after 37k kms, the service advisor has not found out the root cause of the problem, contact the service manager.
 

Posted: 1755 day(s) ago


Kiran
Contd..., N command him to rectify the problem, it's no use demanding for a replacement after 2 years, u won't get it, a little bit of shouting at him would be a good.
 

Posted: 1755 day(s) ago


Kiran
Just comment on the quality of the product n the service centre promptness in front of other customers, he will surely rectify
 

Posted: 1755 day(s) ago

Extended warranty is applicable for the parts listed in the insurance policy.As warranty is already over, it wont be possible for replacement of car through dealer.However you can write to regional service center of Maruti Suzuki telling about not providing proper solution to the problem.They will have to solve the problem.
 

Posted: 1755 day(s) ago


Mazhar
is this car stop while running atleast 10-15 min...?
is this car engine stop after making some heavy sound...?
during stop do you feel that engine has no power...?
is this again start after 10-15 min and then you have no problem even you drive 100km...?
 

Posted: 1754 day(s) ago


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