Recently I have purchased a New Alto car from a showroom

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Recently I have purchased a New Alto car from a showroom at Chennai. I noticed that there were some minor scratches near the door etc., One of my friend who drove the vehicle told that there is Un-due vibration while in Neutral. Power Steering is not so powerful was the final comment by him.

I have an doubt, whether there is any possibility as to whether the Dealer could re-model an Old car and delivered with Fresh Registration. If yes, how to find whether its old or new.
  • 3697 day(s) ago by Ramprasad
Under: Maruti Alto #Cars
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Manjeet Singh
Dear Ramprasad,
Feeling your sentiments. When I purchased Alto I was also in doubt like you. I would like to suggest that you go to the dealer regarding scratches near door. Show them and get it rectified and note that when you will complaint it write down the complaint detail for your record. or you can talk to maruti toll free no 1800 180 2020. & register ur complaint.
Secondly about the vibration in vehicle. It may be there but you must get it checked. There are rubber bushes between the engine and car body which acts as vibration absorber. These may be over tight? so get these checked from showroom workshop. Never go to unauthorized service station. You have to take follow ups. Sure you will get rid of these problem. No doubt Alto is the best car in this segment. You will fell it yourself. Love your car and take care.
About your last point it is not possible as there are unique number of every engine and chassis. If still you are in doubt about it you may talk to maruti by giving engine and chassis numbers. Company will confirm it.
 

Posted: 3696 day(s) ago


RAHUL YADAV
It may happen the the car you got was a demo car used by the dealer for trial basis to customers.You either get it confirmed.
 

Posted: 3696 day(s) ago

Hi,
Once the vehicle is drove out of showroom after completing all formalities of purchase , The customer will be responsible for body conditions .Minor scratches could have occurred while driving on road .Regarding Vibration in nuetral gear , it has to be checked at service center. If any problem , it can be rectified under warranty .There is very thin possibility of re model of a old car as Maruti follows strict norms at dealership to ensure genuineness of car.
 

Posted: 3696 day(s) ago


Daniel
Dear ramprasad
yes your correct, this dealers, purchase, secound cars, and remodel,and they sell it,
check once again and sue them in consumer court,
this had happend to me in maruti 800
 

Posted: 3696 day(s) ago


Gautam Jain Chennai
how can a dealer responce after delivery the vehicle about scrathes ,why u taken delivery without watching .it may be happen by u.just image if u sold this car to another and if he comes 10 days later with same complaintfor scraches what will be ur answer. 2nd problem in netural gear all vehicle gives a little vibraration check another new or old cars, if it is more u may show any maruthi authroise service centre and rectify ur problem or u may ONLY check it private garaage and ask why gives vib,but till warranty period dont give to priate garrage .gurranty /warranty will end. 3 rd problem is not a problem it is ur over thinking. when a person getting new registration no means u must submit following >> company bill>>sale letter>>. maruthi will issue only one time sale letter .what detail furnished as engine no. chase no. year of manufacture. colour. cc. hp . etc rto inspector checks the vehicle with sale letter detail.after ok than u gets a regn no. if any body say remodel vehicle may register as a fresh registration i m ready to expence for my please help me so. i want to know how can possible.
 

Posted: 3694 day(s) ago


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