Recently i have asked Maruti Dealer in Kakinada Andhra

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Recently i have asked Maruti Dealer in Kakinada( Andhra Pradesh) for On Road Price of WagonR . He quoted Handling Charges of Rs. 2900-00 for Hnadling cahrges and TR/HP charges of Rs2300-00. When i raised this question to Maruti Customer care in their website the reply is :----- we would like to inform you that Handling charges are pertaining to fuel expenses, driver expenses & other related expenses. The dealer have been charging the same under an agreement for sale of vehicle with its customers including you, hence the said charges are in line of our company's policy. ------- by this reply i understood that its customer responsibility to pay the Cost of Transportation charges from Mfg. site to Dealer. Is it not strange?.
For the charges TR?HP there is no response from Maruti. I am in a opinion that this is a type of Cheating by automobile companies.
  • 1831 day(s) ago by NVS SANKARAM
Under:   #Dealers
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Answers submitted by Users

As mentioned by customer care of maruti Suzuki, the handling charges are included in onroad price.Its applicable for all new vehicle purchase.

Posted: 1830 day(s) ago

As per Motor Vehicle Act, 1988, Central Motor Vehicle Rules 1989 as well as the terms and conditions of Trade Certificate (TC) and empowerment of self-registering dealers.

The dealers were directed by SC that any excess amount charged from customers, which is not authorized by the manufacturers, is in violation of the terms and conditions of TC and the empowerment of self-registering authorities.

also a link to understand more

Posted: 1585 day(s) ago

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