Fiat First – Fiat India’s Customer Care Program

Fiat India has rolled out its Fiat First program in India to provide world class road assistance program to customers in India. This new program comes as a Diwali gift to Fiat customers as Fiat intends to compete head on with the launch of new Tata Manza. Under the Fiat First customer care program, Fiat offers new 50-month Warranty on the Punto and Linea only, new Roadside assistance program for all Fiat owners, 15,000km service interval for Punto and Linea (Smart service reminder built into the cars), Tata-Fiat Dealer network (nothing new here) and highly competitively priced spare parts. Although the spare parts are not industry leading, nevertheless they are extremely competitive due to high localization.

The 50 month extended warranty is only available on Fiat Linea and Fiat Punto models and is inclusive of the 2year manufacturer and additional 3rd party warranties i.e. a total of 50 months from purchase. Existing Fiat Linea and Fiat Punto customers can contact their dealers for this extended warranty.
 
Road side assistance program is available 24x7 and the car must be within 100 km radius of dealership or Fiat service station. Services offered under road assistance program are Parts replacement/repair, Tyre change assistance, Extra fuel (5L), Battery jump, Onward journey assistance for an additional 50kms. This scheme is not available to Tata customers.

• Fiat inaugurates first ever brand Cafe in New Delhi           January 12, 2012
• Fiat to start supplying diesel engines to Maruti Suzuki from Feburary 2012           January 06, 2012
• Fiat India welcomes 2012 with new editions of Linea and Punto           January 04, 2012
• Fiat set to enthral buyers with new Fiat Punto and Linea           January 04, 2012
• Fiat India gears up to turn heads with facelifted Punto and Linea at the Auto Expo           December 28, 2011
• Fiat plans to export global portfolio vehicles to the US market as demand surges           December 26, 2011
• Fiat India announces a 2% price hike for January 2012           December 20, 2011
• Fiat to cost more from January 2012           December 20, 2011
• Fiat India to raise car prices by up to 2 percent from January           December 19, 2011
• New 2012 Fiat Punto and Linea models to be launched on January 3rd           December 09, 2011
• With Linea 2013, Fiat expects to taste coveted success           November 26, 2011
• Fiat counts on Ferrari's Ramaciotti to rev up Chrysler sales           November 24, 2011
• Fiat all set to rule at the Bologna Motor Show           November 23, 2011
• Fiat to power Premier Rio with its 1.3 litre multijet diesel engine           November 23, 2011
• New generation Fiat Palio launched in Brazil           November 09, 2011